Shipping policy

Shipping Policy

We’re committed to getting your order to you as quickly and smoothly as possible.

Processing time
All orders are processed within 1–3 business days after being placed. You will receive a confirmation email once your order has been processed.

Shipping time
Delivery typically takes 8–11 business days across South Africa. Please note that delivery times may vary slightly depending on your location.

Shipping provider
We work with trusted courier ARAMEX to deliver your order safely and reliably.

Tracking
Once your order has been shipped, you will receive a tracking number via email so you can follow your delivery.

Delays
While we aim to meet all estimated delivery times, delays may occasionally occur due to high demand, courier delays, or unforeseen circumstances.

Incorrect details
Please ensure your shipping details are correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

Lost or delayed orders
If your order has not arrived within the expected timeframe, please contact us and we will assist you in tracking it down.

Contact
For any shipping-related questions, please contact us at PureHush@outlook.com